FAQs
Q. What is On Same Day Delivery.com?
A – On Same Delivery.com is one of the best and fastest courier and messenger Service Company in the heart of New York City in USA.
Q. Do you deliver the packages and consignments the same day as the day of booking?
A – Yes, that is what we are famous for and if you book your consignment for delivery before 11AM, expect to get the delivery before 5PM, the same day.
Q. What types of packages and goods are transported through On Same Day Delivery?
A – At On Same Day Delivery, we transport all types of packages across New York and specially in Manhattan. You can send a FTL (Full Truck Load) of couriers or LTL (Less Than Truck Load) packages and we will ship take them to their destinations.
Q. How are you able to do this?
A – We have highly trained and experienced staff who know how to navigate in traffics, suburbs and some use bikes for short-distance travel. We also have state of the art navigation system which allows us to choose the shortest and least congested route for pickups and deliveries.
Q. Do you pick up the package/consignment from homes/offices etc?
A – Yes, we are always ready to pick up packages and consignments from homes and offices. You do not need to visit our office or warehouse for sending your packages.
Q. In how much time can I expect the pickup of my package from my home or office?
A – As soon as you book us for the pickup of your consignment, we shall come to pick it up. Remember that we are famous for making deliveries on the same day.
Q. Do you also pick and deliver smaller items like envelopes, gift-baskets, cards etc?
A – Yes, we do provide services for picking up gift-baskets, cards, birthday items etc.
Q. Do you have any messenger services too?
A- Yes, we have prompt messenger services which are as quick as the rain drops.
Q. Do you also pick up or drop with any other service providers?
A – Yes, we do have pick up and drop facility to and from fedex, USPS, UPS.
Q. How safe is my package with you, since you are making quick deliveries?
A – It is true that we make quick deliveries of the consignments but it is not done is a hurry. Our quickness is in managing time and cutting short the unnecessary work and routes along with priority to first come and first dispatch to consignments.
Q. How well are the booked items handled by your workers? Some companies have been caught just throwing and tossing the packages in order to complete time-bound delivery.
A – That’s what makes us different from all those so called professionals and prompt service providers. As explained earlier, we don’t do anything in a hurry and nor do we procrastinate. Our workers are well trained and they know how important each and every package is to our clients. That is why we handle your packages as if our own.
Q. Where do you keep the packages/consignments while they are being sorted and made ready for transport and delivery?
A - We have a massive 15,000 square foot warehouse which is quiet near to JFK and Newark airports. That is where the packages or consignments are kept while before transport or final delivery.
Q. Do you transport consignments all over America?
A – We are more focused on serving the New York City and therefore our courier services run mainly in Tri-city NY area but on special demands/requests we do ship consignments all over the United States of America.
Q. Do you provide any white glove services?
A - Yes, we do provide white glove services upon request. We can pack and unpack the package(s) and take extra care in handling and delivery of the package(s), as suggested by our clients. This service is perfect also for sending anniversary gifts, birthday gifts and cards etc.
Q. What other services do you provide apart from couriers?
A – We also provide printing and posting services to our clients. If you are unable to print your work and snail mail it or send to an important meeting or a place, then we can do it for you.
Q. How safe is it to this printing service from you?
A – We are very professional in our workspace and therefore, your data is very safe with us and it is confidential all the time. So, you can rest assured that all your data will not get lost or leak anywhere.
Q. Do you run any emergency services?
A. Yes, if the client is in a lot of rush or running out of time , then we have emergency point to point messenger and delivery services along with print and reach/post services.
Q. How can I know where my package is or has been delivered to the right address?
A – We have state of the art booking and dispatch system which updates the clients in real time about their packages/consignments and intimates them when the addressee get the items delivered to their address.
Q. How can I contact On Same Day Delivery.com for bookings or query?
A – You can directly call us on our number 718-706-0700 or send a facsimile on 718-706-0711.
Q. Where is your office located?
A – Our corporate office address is this, On Same Day Delivery Inc. 3730 Review Ave Suite 201, Queens, NY 11101, United States.